Technical Support

Support Options

HostRocket provides several different avenues for you to take to get support for your account. The most commonly used is the HostRocket FAQ system.


Shared & Reseller Support

Dedicated Server Support PHONE SUPPORT HOURS- 24/7/365* Office hours 9am - 9pm EST, Emergency & On-call 9pm - 9am EST

Reseller Cloud Support PHONE SUPPORT HOURS- 24/7/365* Office hours 9am - 9pm EST, Emergency & On-call 9pm - 9am EST

Colo Support PHONE SUPPORT HOURS- 24/7/365* Office hours 9am - 9pm EST, Emergency & On-call 9pm - 9am EST

For SSD Cloud VPS Hosting plans please visit HostRocket's Cloud VPS Brand, DotBlock. Design, develop and deploy your custom, scalable hosting environment within minutes!

  • Guaranteed CPU share & more when available
  • Web based console & VNC Access
  • Choose from over 40 server platforms
  • RAID-10 SSD Storage
  • KVM Virtualization Technology

Our SSD VPS plans are provided by our Cloud VPS Brand, DotBlock. Design, develop and deploy your custom, scalable hosting environment within minutes!

  • Guaranteed CPU share & more when available
  • Web based console & VNC Access
  • Choose from over 40 server platforms
  • RAID-10 SSD Storage
  • KVM Virtualization Technology

Our Reseller VPS plans are provided by our Cloud VPS Brand, DotBlock. Design, develop and deploy your custom, scalable hosting environment within minutes!

  • Guaranteed CPU share & more when available
  • Web based console & VNC Access
  • Choose from over 40 server platforms
  • RAID-10 SSD Storage
  • KVM Virtualization Technology