Technical Support
Web Hosting Email Support
You can submit a ticket by sending an email to support@hostrocket.com
Your subject line needs to include your domain name in square brackets ('[' and ']') after the subject. Here is an example:
Purchase More Bandwidth[mydomain.com]
*Replace mydomain.com with your actual domain name. Please do not include any whitespace after the closing bracket.
With an understanding of our clients’ requirement to a commitment of excellence and best business practices, HostRocket has contracted and successfully completed a SOC 2 audit, governed by the AICPA’s reporting standards. Our SOC 2 report acts to assure our clients of our internal systems related to a predefined Trust Services Principles and Criteria of security, availability, process integrity, privacy, and confidentiality.
